General Information
Learn more about becoming a member of the UFA Appeals Committee
The Utah Fits All Appeals Committee was established in response to Utah Code 53F-6-404 that states that the Program Manager must “establish a process for scholarship students to appeal any administrative decision of the program manager, including scholarship expense denials and determinations regarding enrollment eligibility or suspension or disqualification.”
UFA law also dictates that the body that determines the outcome of internal appeals must include parents of scholarship students. While this is a non-paid, volunteer position, it is of vital importance and is crucial to the success of UFA.
Everything you need to know about this opportunity to serve UFA students and the requirements to become a UFA Appeals Committee member are outlined below:
Please watch your email inbox for the link provided in the UFA Appeals Committee email with the subject line: Get More Involved with UFA! If you would like to be considered for a position on the UFA Appeals Committee, you may submit your information through the link provided there.
How can I enable Two-Factor Authentication (2FA)?
Families may initiate this process by visiting their UFA login portal and selecting the “opt-in” button for two factor authentication. Upon choosing this option, families will receive a notification that will help finalize their selections and enact the process. Below are detailed instructions and screenshots to help you navigate the process.
Step 1: Log in to your UFA Account.
Step 2: Upon successful login you will see the home screen below.
Step 3: Click on “My Account” on the left-hand side of the screen.
Step 4: Click on “Settings” on the right-hand side of the screen (highlighted in blue below). Then select the “pencil icon” next to the word “Disabled” in red.
Step 5: Enter your mobile number (must be SMS enabled to allow for the exchange of short text messages between mobile devices). Click on Continue.
Step 6: Once you have entered your number you will see the following screen:
Step 7: You will receive a text message to your phone number with the code you need to enter.
Step 8: Once you have entered the code you will see the screen below. The screen below will open in a new tab, simply close the tab when you are finished.
Once two-factor authentication is active you will need to enter a code each time you log into your account.
You can disable the two-factor authentication by logging into your account, return to the settings page and select the pencil icon next to “Enabled” then click on the red “Disable” button.
Does the UFA Scholarship Program offer Two-Factor Authentication (2FA)?
ACE Scholarships, the official UFA Program Manger, takes the security of our participating families and applicants very seriously. We are pleased to offer two-factor authentication in our technology stack. Families now have the option to utilize the combination of SMS text confirmation alongside email to enhance security of their information!
SMS Two-factor authentication (2FA) is a security method that requires two forms of identification to verify a user’s identity. It’s a type of multi-factor authentication (MFA) that’s often used to protect online accounts (for example: banking, credit card, shopping, email, etc.).
2FA is more secure than single-factor authentication, which only requires a password or passcode. While you may already use 2FA for your personal email account, banking account, or other accounts requiring the protection of sensitive information, 2FA can keep unauthorized users from accessing accounts or devices, even if your password has been accidentally shared or compromised. Should you choose not to use this feature, rest assured that we have followed the industry standard to keep your personal information protected – 2FA is simply another option for additional peace of mind.
Families may initiate this process by visiting their UFA login portal and selecting the “opt-in” button for two factor authentication. Upon choosing this option, families will receive a notification that will help finalize their selections and enact the process. Below are detailed instructions and screenshots to help you navigate the process.
Step 1: Log in to your UFA Account.
Step 2: Upon successful login you will see the home screen below.
Step 3: Click on “My Account” on the left-hand side of the screen.
Step 4: Click on “Settings” on the right-hand side of the screen (highlighted in blue below). Then select the “pencil icon” next to the word “Disabled” in red.
Step 5: Enter your mobile number (must be SMS enabled to allow for the exchange of short text messages between mobile devices). Click on Continue.
Step 6: Once you have entered your number you will see the following screen:
Step 7: You will receive a text message to your phone number with the code you need to enter.
Step 8: Once you have entered the code you will see the screen below. The screen below will open in a new tab, simply close the tab when you are finished.
Once two-factor authentication is active you will need to enter a code each time you log into your account.
You can disable the two-factor authentication by logging into your account, return to the settings page and select the pencil icon next to “Enabled” then click on the red “Disable” button.
How do I use UFA scholarship funds?
There are three simple ways to utilize scholarship funds: shop vendors on ClassWallet’s Marketplace; submit receipts for reimbursement; and utilize DirectPay. Follow the steps outlined below for each method.
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Shop the ClassWallet Marketplace Vendors:
- When using ClassWallet Marketplace vendors there is no need to pay out-of-pocket. You can use your scholarship student’s funds directly.
- Your “cart” will be submitted for approval.
- Once the items in your cart are approved, your transaction is complete.
- For more information: Watch “How to shop the ClassWallet Marketplace”
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Submit Receipts for Reimbursements:
- Reimbursements are used whenever you have paid out-of-pocket for an approved expense and would like to be reimbursed from your scholarship student’s account.
- You do not need to submit a pre-approval request for any item that is on the approved Expense List.
- To receive reimbursement:
- Link your personal bank account.
- Upload a receipt of payment and provide pre-approval documentation (if applicable).
- As a reminder: you will be reimbursed for pre-approved expenses. Parents who, on or before July 16th, 2024, (i) submitted for pre-approval of any item that was on the approvedExpense List at the time, or (ii) received pre-approval for any item that was on the approved Expense List at the time, or (iii) purchased any item that was on the approved Expense List, at the time, will be reimbursed for those items.
- For more information: Watch “How to Submit a Reimbursement”
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DirectPay:
- DirectPay is used when you are paying a Qualifying Provider for items or services through the ClassWallet platform.
- A “Qualifying Provider” is a school or provider approved by UFA to accept scholarship funds as payment.
- For more information:Watch “How to use DirectPay to pay a Qualifying Provider”
How do I log in to my ClassWallet account to access my scholarship student(s) funds?
Accessing your student’s scholarship funds is simple. We have outlined the steps for you to take for each individual student below. If you have any questions now or throughout the process, please reach out to us for help at support@ufascholarship.com or by calling 1-385-503-8327 Monday-Friday 6:00am-6:00pm MT and Saturday 6:00am-Noon MT to speak with a member of our bilingual UFA customer service team.
- Step 1. Sign in to your UFA Account. If you have forgotten your password, click “forgot password” when signing in.
- Step 2. Click “Access Funding Account.”
- Step 3. Review and Accept the Affidavit by clicking “accept” for EACH scholarship student (this should pop-up on your screen).
IMPORTANT NOTE: Your scholarship student’s account balance will remain $0 until you accept the Affidavit. Once you accept the Affidavit your student’s account will be updated. - Step 4. To receive reimbursement for funds, you must also link your personal bank account.
What is the role of ACE Scholarships?
ACE is the program manager of the Utah Fits All Scholarship (UFA) Program. In that role, ACE is responsible for implementing the UFA Scholarship Program, including identifying and communicating “approved scholarship expenses and qualifying providers.”
What can I do if I don’t agree with an administrative decision about an expense for my scholarship student? May I appeal?
If a scholarship parent disagrees with an expense denial, they may file an appeal. A link to the appeals form is included in all email notifications that contain a denial or adverse decision by ACE Scholarships. Appeals may only be filed if the decision is made by the program manager; an appeal filed regarding a decision outlined in the Utah Fits All law is considered invalid.
The Utah Fits All Appeals Committee must, by law, be comprised of awarded scholarship families. Additionally, ACE Scholarships has invited UFA Approved Providers, as well as community members to join the committee. The UFA Appeals committee is responsible for making determinations regarding eligible expenses, enrollment preference, program eligibility and suspension or disqualification according to Utah Code 53F-6 Part 4 and its associated codes.
Here is an outline of the appeals process:
Step One: Notification of expense denial will be provided via email, along with the reason for denial.
Step Two: If a scholarship parent chooses to appeal a decision made by ACE Scholarships, they must submit an appeal within ten (10) business days of receipt of the email notification.
a. To file an appeal, a scholarship student's parent shall click the link emailed to them in their denial notification, and provide the information requested.
b. Appeals submitted after the ten (10) business day deadline will not be processed. An email will be sent regarding the missed deadline.
c. The Appeal Committee may request additional information of the scholarship parent prior to issuing a redetermination of the decision.
Step Three: All valid appeals will be reviewed by the UFA Appeals Committee and a determination will be issued to the scholarship parent at the email address on file with the UFA Program within thirty (30) calendar days.
a. If the decision is affirmed: This means the committee upheld the previous decision. This will result in the item remaining denied.
b. If the decision is overturned: This means that the committee has approved the appeal, and ACE Scholarships must take the required actions immediately in order to comply with the determination. This will result in the expense being considered approved for that scholarship student. The parent may re-submit the expense, either via reimbursement, DirectPay of a qualifying provider, or through the ClassWallet Marketplace.
If a scholarship expense is denied, but the item or service is on the approved expense list, ACE Scholarships will resolve that issue for the scholarship parent and honor the approval.
Looking to withdraw from the Utah Fits All program?
A scholarship parent may decided to withdraw their scholarship student(s) at any time during the school year. July 1 is a suggested deadline for any family who has already made the decision to withdraw. If you are waiting to make a decision about enrollment in your public district or charter school, or about participation in the Carson Smith Opportunity Scholarship, you may remain eligible and enrolled in the Utah Fits All Scholarship Program until on of the following events occur:
a. ACE Scholarships receives data from the Utah State Board of Education marking the student as full time enrolled in a public district or charter school.
b. ACE Scholarships receives data from Children's First Education Fund marking the student as participating in the Carson Smith Opportunity Scholarship.
A scholarship parent does not need to disenroll their student from the public school until just prior to the upcoming school year. However, ACE Scholarships strongly advises that this decision is made prior to August 1, as this is the date that upcoming school year enrollment data will begin to be entered into the public school database.
If you have made the decision to decline the scholarship for your student, you may do so by logging into your ACE Access account, clicking "manage scholarship" and selecting "withdraw." Additionally, our bilingual customer support team can assist you with the process if you would like support. Once complete, this is not a reversible or appealable decision, and your application will not be reinstated during this school year.
Should you wish to participate in the future, you are welcome to apply during the 2025-26 application window. Please reach our customer support team at support@ufascholarship.com or 385-503-8327 for further questions or for assistance withdrawing your student from the program.
When will waitlisted students be awarded?
Waitlisted students will be awarded on the 15th of every month. If the 15th of the month falls on a weekend, students from the waitlist will be awarded the Monday immediately following. If that Monday happens to be a holiday, students will be awarded that following Tuesday.
UFA Lunch & Learn
The monthly Lunch and Learn sessions with UFA are currently held on the 1st Tuesday of each month. These short half hour session are a great time for families to learn more about the UFA program, including approved expenses, how to pay a provider or shop the marketplace, important upcoming meeting and dates, and more. You can even get a new UFA favorite family recipe! Join us by registering online. If you are unable to join, please know the recording will be posted in the family section of our website by the end of the week.
Homeschooled UFA Scholarship Students
According to Utah Code 53F-6-4 definitions, a "Home-based scholarship student" means a student who:
1. is eligible to participate in public school, in kindergarten or grades 1 through 12;
2. is excused from enrollment in an LEA in accordance with Section 53G-6-204 to attend a home school;
3. and receives a benefit of scholarship funds.
"Home-based scholarship student" does not mean a home school student who does not receive a scholarship under the program.
UFA homeschooled scholarship students should be excused from enrollment in public schools by signing an affidavit with their local school district.
Webinar links
Form to upload 2023 Tax documentation:
https://support.ufascholarship.com/hc/en-us/requests/new?ticket_form_id=23216701301403
Form to use if you do NOT have your student's birth certificate:
https://support.ufascholarship.com/hc/en-us/requests/new?ticket_form_id=21799786772763
Form to use if you need to upload your student's correct birth certificate:
https://support.ufascholarship.com/hc/en-us/requests/new?ticket_form_id=21806412174235
Form to use to validate your Utah residency:
https://support.ufascholarship.com/hc/en-us/requests/new?ticket_form_id=23297455065243
CONTACT US:
Phone: (385) 503-UFAS (8327)
Email: Support@ufascholarship.com
How does the portfolio option work?
As a Utah Fits All Scholarship recipient, you have the option to flexibly showcase your learning through a digital portfolio in Unrulr. Here's how it works:
· One-Time Post Requirement: Simply share an update about your learning in Unrulr before the scholarship period ends June 30, 2025. Though a one time post is all it takes to meet your requirement, Unrulr allows families to capture as many learning opportunities as they’d like, though video, photos and captions, and with the use of tags. These powerful offerings are at the fingertips of every family using UFA.
· Easy Access: Log in to Unrulr using your UFA Single Sign-On account for a hassle-free start.
· Privacy: Your portfolio is a personal space, accessible only to you, your family, and UFA.
This portfolio option offers a simple, flexible way to showcase your learning without the pressure of a standardized test.
What is the Utah Fits All (UFA) Scholarship Program?
The Utah Fits All Scholarship Program, which launched for the first time in the 2024-2025 school year is the name of Utah’s education scholarship account. The UFA Program offers tax-free scholarship funds to Utah's eligible K-12 students for use toward a variety of allowable education related expenses including tuition and fees, tutoring, curriculum, extracurricular activities, online programs, education related materials, transportation and more.
Visit the UFA website for more information on the program.
Who is administering the program?
The Utah Fits All Scholarship Program is administered by ACE Scholarships, a non-profit organization founded in 2000 to provide K-12 students from lower income families with scholarship funds to attend private schools. ACE is proud to have been serving Utah families since 2022 by partnering with 26 private schools and administering more than 160 scholarships totaling over $500,000. ACE Scholarships is contracted with the Utah State Board of Education for the administration of the Program.
Is the Utah Fits All scholarship different than the other ACE Scholarship in Utah?
Yes! The application process, eligible expenses and help center are completely separate from one other. Here is some information on both scholarship programs.
Utah Fits All (UFA) Scholarship Program, administered by ACE Scholarships:
The UFA Scholarship is Utah’s education scholarship account, and is launching for the first time in the 2024-2025 school year. The UFA Program offers $8,000 of tax-free scholarship funds to eligible students through a digital wallet account. Scholarship students may use the funds on many education related expenses, such as tuition and fees, curriculum and educational materials, online courses or programs, transportation, tutoring, therapies and more.
ACE Private Scholarships (administered since 2022):
ACE offers partial tuition scholarships to students from lower-income families so that they may attend the private school of their choice, so long as the school is an ACE partner school. An ACE scholarship will pay up to 50% of a private school tuition, or a maximum of $3,000 per year for grades k-8 and $4,000 per year for high school, depending on the state and school tuition. Families are responsible for working out a payment plan with the school for the remainder of the tuition.
Questions about the Utah Fits All Scholarship Program should be directed to info@UFAScholarship.com.
Questions about ACE’s private scholarships in Utah should be directed to 856.746.6521 or utsupport@acescholarships.org.
Will ACE Scholarships make public a list of approved students?
No. ACE Scholarships will not publicize a list of students who apply, are awarded or waitlisted.
Does my child need to take the state standardized test to be part of the UFA program?
No, it is not a requirement of the Utah Fits All Program that a student take a standardized test. In order to maintain eligibility in UFA each year, a student may complete and deliver to ACE Scholarships a portfolio describing the scholarship student’s educational opportunities and achievements for the given year.
If a student attends a private school where they are already administered a norm referenced test, the family may submit proof that their student was administered the test, and the requirement is fulfilled.
If a student does not attend a school where they are administered an examination, parents may request that one of the following assessments be administered to their child, fulfilling the requirement in lieu of the portfolio. Optional assessments include a standards assessment, a high school assessment, a college readiness assessment, an assessment of students in grade 3 to measure reading grade level or a nationally norm references assessment. By completing any one of these assessments the requirement would be fulfilled, and the portfolio would be waived.