Our customer support team will process your request for reimbursement in ClassWallet within 10 business days. Once the transaction is reviewed, you will receive a notification that your reimbursement has been approved or denied.
If the reimbursement is denied, your email notification will include the reason for denial, and a link to appeal the denial. You have 10 business days to appeal the denial using the link in the email.
If the reimbursement is approved, it will be processed and you should receive your reimbursement in your linked bank account within 10 business days. If you do not see a reimbursement in your account within 10 business days, please contact our support team.
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